CRM / Cleverward Managed

CRM Business Managed

A configured CRM implementation for up to 5 staff users with hosting and ongoing care

₹2,999 / month starting price

Scope and applicable taxes confirmed in writing before acceptance.

Setup: ₹9,999 · First payment includes setup plus month one.

  • Everything in CRM Lite within the limits below
  • Lead assignment and team tasks
  • Catalogue-based quotations and invoices
  • Manual payment tracking and verification
  • CSV import up to 2,000 clean rows; one 60-minute handover
  • 30-day bug-fix support
  • Managed hosting, HTTPS and compatible maintenance updates
  • Daily backup, with the latest 7 copies retained
  • 30 minutes monthly support

Not included

  • Data cleaning and complex migration
  • File uploads, native mobile apps, accounting/GST filing and unlisted integrations
  • Sale or exclusive ownership of reusable Cleverward product code
  • Unlisted custom workflows and ongoing development
  • Domain registration and business email
  • External email/form/WhatsApp/AI/API/gateway provider charges
  • 24/7 support, guaranteed uptime and unlisted overages
  • Source-code ownership or perpetual licence after cancellation

Know exactly what you’re choosing.

Users
5 active staff users
Leads
10,000 active lead/customer records combined
Pipelines
2
Automations
Up to 3 internal task/reminder rules; no external message sending
Reports
Pipeline totals, follow-ups, quotations and outstanding invoice lists
Roles and access
Administrator, sales and finance roles
Storage
Text records only; file/document uploads not included
Integrations
CSV import/export only; external integrations are extra
Delivery model
Configured implementation of reusable Cleverward modules; not an instant self-service subscription
Portal users
Not included
Ownership
Licensed service. Customer data remains customer-owned; transfer and export terms are defined in the agreement.
Hosting allowance
One production application; up to 1 GB database and 20,000 application requests per month
Usage overage
No automatic overage billing; upgrade or limits are agreed before exceeding the allowance
Support allowance
30 minutes per month; unused time does not roll over
Response expectation
Within 2 business days, Monday–Friday 10:00–18:00 IST, excluding Indian public holidays
Backups
Daily; latest 7 copies retained
Monitoring
Automated uptime check every 30 minutes; alerts reviewed during support hours
Annual billing
Not offered at launch; monthly billing only
Initial payment
Setup fee plus first month before work begins
Setup fee
₹9,999
Billing
month
Revisions
2 consolidated configuration revision round(s) before handover
Delivery
15 business days after requirements, clean data, access and initial payment are received
Support
30-day free bug-fix support after initial delivery, then compatible maintenance and the stated monthly support allowance. New features are extra.
Hosting
Included within the listed allowance. Domain registration, business email and external form/email/WhatsApp/AI services are separate.
Renewal
Monthly in advance; no minimum term. First payment is setup plus month one. Any rate change is notified 30 days before renewal. No automatic debit.
Cancellation
Monthly in advance; no automatic debit. Cancel before the next billing date to stop renewal. Service continues until the paid period ends. Unused current-month fees are not prorated except for a service failure attributable to Cleverward. Customer data export is available on request; hosting stops at the end of service. Setup is settled against work completed under the Own It cancellation rule; unused setup payments are refunded. Customer data/content export is provided within 10 business days on request.
Third-party charges
Quoted separately; never treated as included unless listed.
Catalogue version
2

Add only what you need.

Extra page

From ₹499 · one-time

One additional page, up to 5 sections, using the existing site layout and supplied content; 1 revision; 2 business days.

Requires a compatible existing system. Third-party fees and taxes, where applicable, are separate. 30-day bug-fix support covers the delivered add-on.

Extra form

From ₹499 · one-time

One enquiry form, up to 5 fields, one email destination; 1 revision; 2 business days. Provider account/usage fees separate; no uploads or conditional logic.

Requires a compatible existing system. Third-party fees and taxes, where applicable, are separate. 30-day bug-fix support covers the delivered add-on.

Google Maps integration

From ₹499 · one-time

One supplied Google Maps location embed on an existing page; 1 revision; 1 business day. No Places lookup, review integration or Google API usage included.

Requires a compatible existing system. Third-party fees and taxes, where applicable, are separate. 30-day bug-fix support covers the delivered add-on.

Analytics setup

From ₹499 · one-time

One customer-owned GA4 property, one website, page-view and up to 2 conversion events with consent handling; 1 revision; 2 business days. Ongoing reporting and advertising setup excluded.

Requires a compatible existing system. Third-party fees and taxes, where applicable, are separate. 30-day bug-fix support covers the delivered add-on.

Blog

From ₹999 · one-time

A static blog section with one reusable article layout and up to 3 supplied articles; 1 revision; 3 business days. CMS/editor, writing and future posting excluded.

Requires a compatible existing system. Third-party fees and taxes, where applicable, are separate. 30-day bug-fix support covers the delivered add-on.

Booking functionality

From ₹1,999 · one-time

Embed and configure one supported third-party booking calendar, one staff member and up to 3 services; 1 revision; 3 business days. Provider subscriptions, paid reminders and custom scheduling excluded.

Requires a compatible existing system. Third-party fees and taxes, where applicable, are separate. 30-day bug-fix support covers the delivered add-on.

Payment gateway integration

From ₹2,999 · one-time

Connect one supported hosted checkout/payment link provider for one currency and one-time payments; 1 revision; 5 business days after provider approval. KYC, account approval, transaction fees and subscriptions excluded.

Requires a compatible existing system. Third-party fees and taxes, where applicable, are separate. 30-day bug-fix support covers the delivered add-on.

Customer login

From ₹4,999 · one-time

Email-based sign-in using one supported identity provider, one user role and one protected page; 1 revision; 5 business days. Provider fees, social SSO and complex permission systems excluded.

Requires a compatible existing system. Third-party fees and taxes, where applicable, are separate. 30-day bug-fix support covers the delivered add-on.

Admin dashboard

From ₹4,999 · one-time

One protected dashboard with up to 4 summary metrics from one existing data source; 1 revision; 5 business days. New database modelling, integrations and custom reports excluded.

Requires a compatible existing system. Third-party fees and taxes, where applicable, are separate. 30-day bug-fix support covers the delivered add-on.

WhatsApp API integration

From ₹4,999 · one-time

Connect one approved WhatsApp provider, one sender and one approved transactional template triggered from an existing form; 1 revision; 5 business days after approval. Provider/message charges, KYC and template approval excluded.

Requires a compatible existing system. Third-party fees and taxes, where applicable, are separate. 30-day bug-fix support covers the delivered add-on.

Custom API integration

From ₹7,999 · one-time

One documented API endpoint, one-way data flow, up to 5 mapped fields and basic error logging; 1 revision; 5 business days after access. Reverse engineering, two-way sync, third-party fees and additional endpoints excluded.

Requires a compatible existing system. Third-party fees and taxes, where applicable, are separate. 30-day bug-fix support covers the delivered add-on.